Quest Diagnostics, a major U.S. clinical laboratory company, has confirmed a data breach involving unauthorized access to its Quanum LSM system on October 21. The Quanum LSM platform is used by healthcare providers to place test orders, access results, and manage laboratory services. The company discovered the breach and immediately activated its incident response procedures to contain the situation and investigate the scope of the exposure. Patient records were affected, though the specific types of data compromised have not yet been determined.
Quest Diagnostics has paused the Quanum LSM system and temporarily suspended access to other platforms including Essential Insights and LabHQ as a precautionary measure. The company is working with external experts and law enforcement authorities on the ongoing investigation. Healthcare customers are being advised to use paper requisitions or an alternative system called Quanum eLabs for ordering and receiving results. According to the company, the breach has not disrupted regular customer operations or other laboratory interfaces.
Source: Read the full story at BleepingComputer
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